Support
Our general office administration and PowerSites Support team will be taking a break between 18 December 2009 and 11 January 2010. During that period our hosting technical support team will be looking after your web, email and database servers as per the schedule below.
When making a support request you should, as always, provide as much detail as possible and copy and paste any error messages into an email and send them to us.
| Date |
Hosting Support Arrangements |
| Saturday, 19 December 2009 |
Normal Weekend Support |
| Sunday, 20 December 2009 |
Normal Weekend Support |
| Monday, 21 December 2009 |
Normal Phone Support: Business Hours |
| Tuesday, 22 December 2009 |
Normal Phone Support: Business Hours |
| Wednesday, 23 December 2009 |
Normal Phone Support: Business Hours |
| Thursday, 24 December 2009 |
Normal Phone Support: Business Hours |
| Friday 25, December 2009 |
Email and Web Support only (form below) |
| Saturday, 26 December 2009 |
Email and Web Support only (form below) |
| Sunday, 27 December 2009 |
Email and Web Support only (form below) |
| Monday, 28 December 2009 - Friday 1 January 2010 |
Email and Web Support only (form below) |
| Saturday 2 January 2010 |
Normal Weekend Support |
| Sunday 3 Januray 2010 |
Normal Weekend Support |
| Monday 4 January 2010 - Sunday 10 January 2010 |
Normal Hosting Phone/Weekend Support Resumes |
| Monday 11 January 2010 |
Business as usual! |
To raise a support issue, please complete the form below with as much detail as you can. Your issue will then be delegated to the appropriate support staff member and allocated an issue tracking number for your reference.
If you do not wish to complete the form, please send email to support@austiger.com.au.
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